FAQ’s

/FAQ’s
FAQ’s 2016-10-17T11:51:46+00:00
Can I use the travel pillow in other vehicles or places? 2016-10-21T08:47:16+00:00

Yes. The TravelComfort Inflatable Travel Pillow can be used in planes, trains, cars, coaches and any seat or chair which has a high back seat. Any where head support is required e.g. people with spinal or cervical injury, the elderly, suffering from uncontrollable head support, this is the travel pillow for you.

How to use the TravelComfort Inflatable Travel Pillow? 2016-10-21T08:50:57+00:00
  • Inflate the two pillows to the desired support/tension/comfort, by squeezing the base of the inflation valve.
  • Wrap each pillow with the side covers, and secure into place with the Velcro tabs.
  • Place inflated pillows either side of your head, and allow the back portion of fabric to extend down your back.
  • Leaning back in your seat and onto this fabric portion, will secure the inflated pillows in place, allowing you to totally relax and sleep with your head fully supported.
  • When used in aircraft, for your comfort and safety, do not inflate until cruising altitude has been reached.
How to inflate/deflate and adjust the inflatables. 2016-10-21T08:51:09+00:00

Inflate and deflate for individual comfort and support by squeezing the base of the inflation valve. For easy storage back into the carry bag, remove all the air from the inflatables.

Can I get replacement inflatable components for the travel pillow? 2016-10-21T08:52:17+00:00

Yes. Please contact us by using any method on the Contact Us tab. Replacement inflatable inserts for the travel pillow are available, for $4.00  plus postage.

Where can I buy a TravelComfort, Inflatable Travel Pillow? 2016-10-21T08:52:41+00:00

Presently our travel pillow/travel head support/travel head rest is available from the TravelComfort.com.au web site, direct email or phone orders. These details on the Contact Us tab on the Home page.  They are also available from Luggage Direct Warehouse, West End, Brisbane, Queensland and on their website, also on Global Travel Products website.

How do I clean/wash the components of the travel pillow? 2016-10-21T08:54:33+00:00

The 100% cotton Pillow Cover may be machine washed on gentle cycle or hand washed. The flocked PVC inflatable cylinders may be hand washed with warm water. Avoid getting water in the valve.

Are the inflatable inserts of the travel pillow safe to use on planes? 2016-10-21T08:55:03+00:00

Yes it is safe. We suggest to inflate once cruising altitude has been reached, as there will be some expansion of the inflated air during ascent.

What materials are used in the travel pillow? 2016-10-21T08:55:18+00:00

100% cotton for the Pillow Covers, PVC Flocked for the inflatable cylinders and Velveteen for the storage Bag.

What is the total weight of the travel pillow and its components? 2016-10-21T08:55:49+00:00

The Travel Pillow consists of, cover, 2 inflatable cylinders and the Bag, with the total weight being approximately 280 grams.

How much room does this travel pillow take up in my luggage? 2016-10-21T08:56:34+00:00

Deflated the travel pillow flat packs to measure 22cm x 14cm and is light-weight and compact and fits into the FREE carry storage Bag.

Can this travel pillow be used for children? 2016-10-21T08:56:48+00:00

Yes absolutely, the one Travel Pillow fits all sizes. As our heads do not increase to any great extent, from child to adult, it is suitable for children and adults. The size of Travel Pillow may be adjusted by increasing or decreasing inflation of the inflatable inserts.

What is the cost to ship nationally? 2016-10-21T08:45:34+00:00

Postage options will be calculated at checkout and before paying for your travel pillow.

Is your travel pillow available globally? 2016-10-21T08:57:16+00:00

Yes. Available in USA from Walkabout Travel Gear, California. Otherwise we will ship globally, see postage costs before payment during Check- out.

What is the Guarantee for the travel pillow? 2016-10-21T08:57:32+00:00

If you are not completely satisfied with our travel pillow/travel head rest/head support we will give you 100% Money Back Guarantee*.

What is the Refund Policy for our travel pillow? 2016-10-21T08:57:53+00:00

A full refund, excluding freight costs, will be given for your travel pillow if the item is in the original condition and packaging, unused, undamaged, returned within 10 days of dispatch and with original receipt/tax invoice.

Please choose carefully when purchasing our products, as due to Australian Health Regulations, and at our discretion, returns and exchanges will not be permitted of any item, which has come directly in contact with the users’ body, unless the product is faulty and does not function as described. Return of orders from countries other than Australia, all freight costs will be the responsibility of the customer.

TravelComfort P/L PO Box 8201 Maroochydore Queensland 4558 Australia Ph: +61 7 5493 6892 e: admin@travelcomfort.com.au